Customer Survey

Please help Sarnoff build greater satisfaction and value by answering the following questions. Information provided will be handled in strictest confidence.

Your Information (optional)
Company Name:
Customer Name:
Telephone:
Email:

Perception of Sarnoff
* Understanding of Your Need(s):	Excellent	Very Good	Good	Fair	Poor
Comments:
* Flexibility of Solution Offered:	Excellent	Very Good	Good	Fair	Poor
Comments:
* Product/Services met needs:	Excellent	Very Good	Good	Fair	Poor
Comments:
* Technical Assistance:	Excellent	Very Good	Good	Fair	Poor
Comments:
* Responsiveness/Follw-Up:	Excellent	Very Good	Good	Fair	Poor
Comments:
* Problem Resolution:	Excellent	Very Good	Good	Fair	Poor
Comments:
* Pricing/Terms:	Excellent	Very Good	Good	Fair	Poor
Comments:
* On Time Delivery:	Excellent	Very Good	Good	Fair	Poor
Comments:
* Product/Services Quality:	Excellent	Very Good	Good	Fair	Poor
Comments:
* Overall Satisfaction:	Excellent	Very Good	Good	Fair	Poor
Comments:
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Open-ended Questions
Would you recommend Sarnoff Corporation to your colleagues or to others in your industry? YesNo Please explain:
In your opinion, what are Sarnoff Corporation's strengths?
In your opinion, what are Sarnoff Corporation's weaknesses?
What can Sarnoff Corporation do to enhance your level of satisfaction with our Products/Services?

Thank you for taking the time to complete this survey. Your feedback is critical for Sarnoff to reach its goal of building greater Customer satisfaction and value.

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Customer Survey

Customer Survey